Kind Staff and good Centre, although the waiting time is a bit long ⏰
Indeed the waiting time for visiting doctors were long. Appointment time and doctor seeing patient could be as long as 2 hrs. In view of that, could the doctor be puntual? Due to coronavirus, the seating capacity is limited inside the clinic. Many patients were standing outside corridor. Perhaps, if some seats which was occupied by boxes of dont know what, then at least another 2 seats could be given. I suppose image of the clinic, the management of crowd should consider at this point of time. No wonder the reviewers for this branch is below average.
Chose parkway east hospital due to proximity and ease of access even though gp referral was fof public hospital A&E. Aside from the long wait times, actual doctor that saw me was rude as heck and super arrogant. I chocked the first visit as maybe catching him on an off day so gave him the benefit of the doubt. Next visit was yesterday and so i wanted to get a list of explanation and pricing for the various eye tests he wanted me to do as well as the purposes of the multiple eye drops that i had to use due to the severity of my eye issue. Doc's reply for eye drops was that he had no time to explain as there were more pressing issues like printing out my mc, WHAT?! I'm paying top dollar for these consults and medication, the least he can do as a doctor is explain what i have to use. Patients intending on visiting please beware and select another clinic with better service.
I’ve been putting up with long waiting times and dismissive, rude doctor for a while because the clinic is very near my house. But then said doctor completely botched a routine procedure - draining a chalazion. And finally, he prescribed me, a pregnant woman, eye drops that are NOT SAFE FOR PREGNANCY without even informing me about the risks. I only found out by googling the eye drops. If I could put 0 stars I would. Avoid Eagle Eye Centre at Parkway East at all cost.
Dr Yong was 1.5 hours late He had an appointment with me at 0900 but only arrived at the clinic at 1030 Their water cooler has also been in service for 3 weeks now